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DRAFT — pending legal review. Highlighted parts are not decided yet.

Terms of Use

Koruya is a helper app and is NOT an official emergency service. If your life is in danger, always call the official emergency line first (your local emergency number).

1. Parties and acceptance

These terms are between you and Koruya ([full legal name — to be filled in by counsel; address]), which operates Koruya ("Koruya", "we"). By downloading, creating an account in or using the app you accept these terms. If you do not accept them, do not use the app. How your personal data is processed is explained in the Privacy Policy.

2. The service

Koruya brings together information from official agencies and public data sources (for example USGS, EMSC, GDACS, MET Norway, NASA) to offer disaster alerts, weather and risk information, maps, preparedness guides, SOS and family tools. The sources and their licences are listed in the app under Settings → Data sources and licences.

3. Not an official emergency service

  • Koruya is not an authorised channel of an official emergency management agency and does not replace official warnings. Follow the instructions of the competent authorities where you are.
  • Disaster information comes from automated sources; it can be delayed, incomplete or wrong. Some alerts (for example GDACS) are automated estimates.
  • We cannot guarantee that notifications, SOS shares and family-group records arrive on time: your phone's settings, battery saving, the network and the operating system can prevent delivery.
  • The emergency call button only opens a number checked against an official source; in a country whose number is not verified it never dials a number by itself.

4. Account

Some features need an account. You must be at least the age shown on the sign-up screen, or have the agreement of a parent or guardian. You are responsible for keeping your account details correct and your password secret. You can delete your account in the app at any time.

5. Your obligations

  • You use the app only for lawful purposes.
  • Creating a fake SOS, a false emergency report or misleading information is forbidden and may have legal consequences.
  • You add other people's personal data (for example emergency contacts, family members) only after telling them and in line with the law.
  • You may not share harmful or unlawful content, or content that infringes other people's rights, through the app.
  • You may not try to break the app's security, overload its servers or reverse-engineer it (except where the law allows it).

6. Intellectual property and third-party licences

The app's design, software and own content belong to Koruya; you receive a personal, non-transferable, non-exclusive licence to use the app. Maps, disaster data and open-source libraries are subject to their own licences (for example © OpenStreetMap contributors, ODbL; CC BY 4.0 data sources); the credits are shown in the app.

7. Interruptions and changes

The service may be temporarily unavailable because of maintenance, technical faults or outages of external data sources. We may change, add or remove features; we announce important changes that affect emergency features in the app.

8. Limitation of liability

The app is provided "as is". To the fullest extent the law allows, we give no guarantee for the accuracy, completeness or timeliness of the data or the delivery of notifications, and we are not liable for indirect damage arising from them. Liability for intent, gross negligence, injury to life and health, and the rights you have as a consumer that cannot be limited by contract are not affected [enforceability of the limitation per country — legal review].

9. Paid features

The app's core and emergency features are free. If paid features are added later, the price, renewal and cancellation terms are shown in the app store before you buy; emergency features will never be paid.

10. App stores

If you downloaded the app from Google Play or the Apple App Store, the store's own terms also apply. Google and Apple are not parties to these terms; we, not they, are responsible for the app's support and content. Apple and its subsidiaries are third-party beneficiaries of these terms [Apple minimum EULA terms — legal review].

11. Termination

If you breach these terms, in particular with a false emergency report, we may suspend or close your account. You may delete your account at any time.

12. Changes to these terms

We may change these terms. We announce important changes in the app before they take effect; continuing to use the app after a change means you accept the new terms. Effective date: [date].

13. Governing law

These terms are governed by [the law of the Republic of Türkiye — decision]; the courts of [Istanbul — decision] have jurisdiction. If you are a consumer, the mandatory consumer protection rules of your country and your right to go to the courts there are not affected.

14. Contact

Questions: support@koruya.app. Legal notices: legal@koruya.app. Personal data: privacy@koruya.app. Security vulnerability reports: security@koruya.app.